Chick-fil-A Detroit Medical Center

**Job Title: Front of the House Manager**

**Location:** Chick-fil-A, Campus Martius

**Job Description:**

Join the dynamic team at Chick-fil-A as a Front of the House Manager at our new location opening soon in Campus Martius. We are seeking an enthusiastic and dedicated individual to ensure our guests receive exceptional service, maintain a welcoming environment, and oversee the daily operations of our dining area.

**Key Responsibilities:**

- Lead and inspire a team of front-of-house staff members, fostering a positive and efficient working environment.
- Ensure exceptional guest experiences by promoting a culture of hospitality and service excellence.
- Manage front-of-house operations including scheduling, staffing, and inventory control.
- Train, develop, and mentor team members to meet Chick-fil-A’s service standards and operational expectations.
- Collaborate with the kitchen staff to maintain seamless service, address customer concerns, and resolve any issues efficiently.
- Uphold and enforce all health, safety, and food quality standards in compliance with company and regulatory guidelines.
- Track and analyze service metrics to maintain high performance and drive continuous improvement.
- Assist in marketing initiatives and promotional events to enhance community engagement and sales.

**Qualifications:**

- Previous experience in a managerial role within the restaurant or hospitality industry is preferred.
- Strong leadership and interpersonal skills, with the ability to motivate and guide team members effectively.
- Excellent organizational and multitasking abilities, with attention to detail.
- Proven problem-solving skills and capacity to handle customer feedback promptly and professionally.
- Flexibility to work varying shifts including weekends and holidays.
- Commitment to fostering an inclusive and supportive work environment.

**Why Join Us:**

- Become part of a supportive and collaborative team with growth opportunities at one of the nation's most beloved brands.
- Competitive salary and benefits package, including paid time off and employee discounts.
- Be a key player in the opening of a flagship location in the heart of Campus Martius.

If you are passionate about customer service and have the leadership skills to manage a successful team, we invite you to apply and be part of the exciting journey at Chick-fil-A Campus Martius!

Chick-fil-A is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.